I wanted to express my gratitude for the services you provided. I was amazed with your customer service and flexibility. As you know this is not the first time I have used Haugen Plumbing Inc. I was in a pinch getting the property ready to rent and you came to the rescue, completed all the requests without disrupting other work being completed in the property. The work you performed exceeded my expectations, as you have in the past. The tenant was able to move in on the planned date and complimented the work you had done. I will continue to use you for all my plumbing services and have recommended your services to friends and colleagues.
This goes out to all of my Clients, FB Friends and Realtor Partners. If you ever need a true Professional Plumbing Company to call during an emergency or just to give a quote on a project please call MARK HAUGEN, Founder and Owner of Haugen Plumbing 951.506.0242. Serving Residential and Commercial property in SW Riverside and North County SD. Mark came to our Families rescue when our Hot Water flooded exposing a homeowner’s worse nightmare “MOLD” and lots of more damage. He took charge and within minutes if not seconds called the water heater company contacted his book of professional’s to help. Mark Haugen is a “Pillar” of what true customer service is. 1. RELIABILITY 2. RESPONSIVENESS 3. ASSURANCE 4. EMPATHY 5. TANGIBLES (Author Scott McKain – “What Customers Really Want”). Thank you Mark Haugen! Jim and Kim Meeker
Mark Haugen of Haugen Plumbing Inc was terrific on a job he did for us last month. He replaced all our shower / tub fixtures in numerous bathrooms which included working with ceramic valves, customized hardware and tiles. He replaced a sink, and performed other more standard plumbing repairs. He was on time, efficient, personable, reasonably priced and has great connections with suppliers. I will definitely call him again for any of my plumbing needs.
When you really need a plumber, especially a really good one, who do you call? For me, there has only been one guy the last 20+ years… Mark Haugen has been that guy. He has unbeatable skills in his trade. Additionally, Mark has impeccable character, patience, sense of humor and a great spirit. I’m proud and honored to call him my friend and my plumber!